Privacy Policy

Introduction

SPAT AP LLC /dba/ SPAT MANAGEMENT I ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, or communicate with us (including via SMS/text messaging). It covers the types of data we collect, how we use it, your choices regarding text messaging, our data security practices, and if/when we share information with third parties. By using our services, you agree to the collection and use of information as described in this Policy.

Data Collection and Use of Personal Information

We collect personal data from you in order to provide and improve our services. This includes information you provide directly and data collected automatically as you use our website or services. The types of personal data we collect and how we use it include:

Contact Information

Collected: Name, email address, phone number, mailing address.

Use: Identifying you, communicating about bookings, sending confirmations, and providing customer support.

Payment Details

Collected: Credit card number, billing address, transaction details.

Use: Processing payments and securing deposits. We do not store full credit card numbers after transactions.

Usage and Browsing Data

Collected: IP address, browser type, device info, pages visited, time stamps.

Use: Analyzing site usage, personalizing experiences, improving website functionality, and preventing fraud.

Cookies and Tracking Technologies

Use: Enhancing experience, remembering preferences, and tracking analytics. Users can adjust browser settings to manage cookie preferences.

Location Data

Use: Providing location-based services. Users can control location-sharing through device settings.

Communications

Use: Responding to inquiries, improving customer service, and training staff.

Text Messaging (SMS) Permissions and Opt-In/Opt-Out

We may offer SMS/text message updates. Participation is voluntary and requires your explicit consent.

Opt-In Consent

Users must explicitly agree to receive text messages by opting in through sign-up forms.

Opt-Out

To stop receiving SMS messages, reply "STOP" or contact us to be removed from our lists.

Message Frequency and Rates

Message frequency varies. Standard message and data rates may apply.

HELP for Assistance

Reply "HELP" for SMS support or contact our customer service. For assistance, text 'HELP' or visit our https://www.rvparkdallas.com/home/privacy-2/ and [Terms of Service URL]."

Consent Records and Retention

We retain SMS consent records for compliance and accountability.

Privacy of SMS Data

We do not sell or share your phone number or text content without consent.

Data Security

We implement security measures, including encryption, access controls, and PCI-compliant payment processing.

Third-Party Sharing of Personal Data

We do not sell your personal information but may share data with trusted service providers for necessary business operations.

Service Providers

Third parties assisting with payment processing, reservations, analytics, and communication.

Legal Compliance and Protection

We may share data if required by law or to protect rights and safety.

Business Transfers

Customer data may be transferred in cases of mergers, acquisitions, or business sales.

Partners and Third Parties with Your Consent

Data may be shared with third parties for special promotions only with explicit user consent.

Note: Our website may contain links to external sites not governed by this policy. Please review their privacy policies separately.

For any questions or concerns regarding this policy, please contact us at info@rvparkdallas.com or 972-210-3742.